BD Buddy SaaS Subscription Agreement

This SaaS Subscription Agreement (the "Agreement") is entered into by and between:

1. BD Buddy Limited ("Provider")
2. The Subscriber ("User"), who subscribes to the Provider's services (the "Services") via https://www.bdbuddy.com.

For data subjects whose personal information is included in BD Buddy's contributor database, this Privacy Policy is intended to provide you with information on who BD Buddy is, how you can opt-out of our database, and the potential outcomes of remaining in our database. To have your data permanently removed, please email us at [email protected]. We will process your deletion request as quickly as possible. If you have any questions about your privacy rights or our data practices, feel free to contact us via the same email.

By remaining in our database, you may be contacted by our Customers when they are conducting their business-to-business sales and marketing activities. Communications you receive from our Customers may be relevant to your profession or employment role, but we cannot guarantee that you will find such communications to be relevant or of interest to you.

1. Services Provided

The Provider grants the User access to its software as a service (SaaS) platform according to the subscription terms chosen during the registration process.

2. Subscription Term

1. Subscriptions are for a fixed term of 12 months ("Initial Term").
2. Users may select:
   • Annual payment upfront (discounted rate).
   • Monthly payment (higher rate).
3. Early termination by the User is not permitted. The User agrees to fulfill payment obligations for the entire term.

3. Auto-Renewal

Subscriptions automatically renew for successive 12-month terms unless the User provides 30 days' written notice before the end of the Initial Term or any renewal term.

4. Payment Terms

1. Payments are due in advance, either annually or monthly, depending on the User's subscription plan.
2. Late payments may incur interest at 2% per month above the Bank of England base rate.
3. The Provider reserves the right to suspend services in case of payment default.

5. Cancellation and Refund Policy

No refunds are provided for unused portions of the subscription, except as required by law.

6. Use of Services

1. Users must not misuse the Services or violate applicable laws, including intellectual property and data protection laws.
2. Users must ensure the security of their account credentials.
3. Licenses are issued on a per-user basis and cannot be shared between individuals.
4. Users must not share screenshots, videos, or any other representations of the product with third parties without prior written consent from the Provider.

7. Data Protection and Privacy

1. The Provider will process personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. The User consents to the collection, storage, and processing of their personal data for the provision of Services.

7.1 Use of Google Workspace APIs

• The Provider may request access to certain User data from Google Workspace (e.g., Gmail, Calendar, Contacts) solely for the purpose of providing or improving the BD Buddy Services for the direct benefit of the User.
• The Provider does not use data obtained through Google Workspace APIs to develop, improve, or train generalized AI or ML models.
• Data from Google Workspace is processed only within the scope of the User's direct use of BD Buddy, and is not shared or sold to third parties for unrelated purposes.

Data retention: The data we process in providing the Service is non-sensitive personal data and not subject to any sector specific data retention requirements.

We retain such personal data for as long as it is useful in our products, either as an actual data point or in order to derive, correct or validate other data points, and provided that we are comfortable that the data is accurate and can be relied upon.

We delete personal data when (a) it is no longer used for any purposes, or (b) a data subject requests deletion of their personal data or objects to us processing their data pursuant to their GDPR or other state or national rights (unless we have a valid legal justification to retain it, such as to resolve disputes or comply with our legal obligations). Where applicable, we also retain personal data which is necessary to keep in a suppression file, i.e., so if we obtain someone's data again, we will be able to exclude it from use.

8. Intellectual Property Rights

1. All intellectual property rights in the Services, including but not limited to software, documentation, and trademarks, remain the exclusive property of the Provider.
2. Users are granted a limited, non-transferable, non-exclusive license to use the Services solely for their personal or internal business purposes.
3. Users must not attempt to copy, reverse-engineer, decompile, or create derivative works of the Services.

9. Confidentiality

1. Both parties agree to maintain the confidentiality of all non-public information disclosed under this Agreement.
2. Users must not disclose or share proprietary features or materials of the Services with third parties without the Provider's written consent.

10. Force Majeure

The Provider will not be liable for any failure or delay in the performance of its obligations due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, or technical failures.

11. Liability and Indemnification

1. The Provider's liability is limited to the amount paid by the User during the 12 months preceding the claim.
2. The Provider is not liable for indirect or consequential losses.
3. The User indemnifies the Provider against claims arising from their misuse of the Services.

12. Termination

The Provider may terminate this Agreement immediately if the User violates its terms.

13. Governing Law and Jurisdiction

This Agreement is governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Entire Agreement

This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements.

15. Notices

All notices must be in writing and sent to [email protected]for the Provider or the email address provided by the User at registration.

16. Other

BD Buddy's use of information received, and BD Buddy's transfer of information to any other app, from Google APIs will adhere to Google's Limited Use Requirements.